Risk Management with DAVID: Extending the Enterprise beyond just Claims Management, Policy Management, or Workers� Comp

NavRisk Central � One browser that serves as a gateway into your claims, policy, bill review, and EDI systemsReduce Paperwork. Streamline Business Processes.
Lower Operational Costs.

NavRisk Central securely extends policy and claim information to policy holders, agents, providers and other users within the risk management enterprise  through an advanced, web-based solution. NavRisk Central reduces or eliminates many of the cumbersome, paperbound and ad-hoc electronic processes and data interchange.

As an integrated component of policy administration, NavRisk Central facilitates and automates the information gathering and coordination required for policy renewals and mid-year changes as well as the addition of new insureds.

NavRisk Central extends usability to departments within an organization’s structure to setup new claims, produce state First Reports of Injury and generate reports for proactive analysis of claims.

Data Security

Data security is strictly enforced by allowing only authorized staff such as the system administrator, member services rep, underwriters or CFO to make changes to the system based on their roles. Members and agents can view and manage policies in real-time using the latest up-to-date information.

Business Process Management (BPM)

NavRisk Central leverages a unique BPM technology developed specifically to help  identify process deficiencies and bottle necks. NavRisk BPM executes, monitors, and manages all core policy administration processes occurring between the insurer and its policy holders, including new business quotes, renewals, and interim changes to policies. The system automatically tracks overall key metrics of each business process and provides the basis for future improvements to internal operations as well as customer service.

By leveraging BPM, self insurance groups can dramatically reduce months of manual data entry, inefficient communication with their members, and volumes of paperwork often associated with underwriting and policy management. Tasks such as generating new business quotes, filling out forms for the renewal process and making changes to policies can now be automated and managed through NavRisk Central.

NavRisk Central Highlights

  • Policy Renewal Process
  • Policy Quoting Process
  • New Business Management
  • Mid-Year Policy Changes
  • Member and Agent Contact Management
  • Loss Control Tools and Risk Mgmt
  • Claims View and Analysis
  • Certificates of Insurance
  • Advanced Process Automation and Workflow Tools
  • Comprehensive Data and Transaction Security
  • Produce State First Reports of Injury
  • Self-Service Report Generation
  • View Payment Status
  • Approve Provider Payments
  • Post Events and News Items