Why DAVID?

We built our business on great products. We continue to build our relationships and our reputation on great service. That’s why we’ve retained clients for over 20 years. It’s a package deal. When you buy our software you get:

Support: Our Account Managers are client advocates. They handle general inquiries about activities, products, and services. They also manage requests for custom programs, reports, interfaces, additional training, and data conversions. They help define specifications, determine schedules, and manage project activity. Our goal is to ensure 100% client satisfaction.

Consulting Services: Our Business Analysts oversee implementations, coordinate clients’ needs, gather and document requirements, define necessary customizations, and ensure appropriate code changes. We’re not just product experts. Because we know your business, your workflows, and the problems you face every day, we help solve your problems.

Data Conversion: Because we’ve conducted countless conversions from myriad providers and in-house systems, we ensure converted source data matches at every level. We review the converted data to verify accuracy and to establish a solid foundation on which to build your new systems.

Training: To exceed client requirements and expectations, on-site training is the first step in our on-going training program, with follow up conducted on-site, via the Web, or in our offices. The Client Center on our web site also provides interactive training to make on-boarding new users simple.